PRIVACY POLICY
Restly Lifestyles Pvt. Ltd. (Hereafter. “Restly”, “we”, “us”, “the company”,) pays utmost importance to privacy and protection of personal data. We are committed to safeguarding the privacy of our customers, stakeholders, and all the parties associated, directly or indirectly with us. We ensure to maintain the trust and faith entrusted upon us with your personal data. This Policy describes how we treat user information we collect on https://www.restly.in and other offline sources.
Restly.in is a property of Restly Lifestyles Private Limited, an Indian Company registered under the Companies Act, 2013 having its registered office at 31-A Veerasandra Industrial Area, Phase 2, Electronic City, Bengaluru, Karnataka – 560100
Scope and Purpose
The purpose of this Privacy policy is to inform you about the type of data collected, handled and used by us. We use the data provided for enhancing the customer’s website experience and regularly update you with our new products, services and offers.
Acceptance of Privacy Notice
By using the Restly website (as defined below) or by giving us your personal data, you accept the practices described in this Privacy Notice. If you do not agree to this Privacy Notice, please do not use the Restly website (as defined below) or give us any personal data.
Restly reserves the right to make changes to this Privacy Notice at any time. We encourage you to regularly review this Privacy Notice to make sure you are aware of any changes and how your personal data may be used.
Collection of Data
Restly is likely to collect personal data about you from a variety of sources, including, but not limited to, through:
Online and electronic interactions: We may interact with you through various online platforms including our websites, chatbots, mobile applications (such as Whatsapp), text messaging programs or through Restly branded pages or applications on third party social networking sites such as Facebook, Instagram, etc.
Offline interactions: We may interact with you via direct marketing campaigns, competition entries and contacts through Restly consumer services call centres; and your interaction with online targeted content (such as advertisements) that Restly, or service providers on our behalf, provide to you via third party websites or applications.
Other Sources: We may collect information about you from other legitimate sources for the purpose of providing you with our products and services. Such sources include third party data aggregators, Restly promotional partners, public sources and third-party social networking sites. Such information may include personal contact information, any personal data that is part of your profile on a third-party social network that you allow that third party social network to share with us (e.g. name, email address, gender, birthday, city, profile picture, user ID, friend list). You can learn more about the data that we may obtain about you by visiting the website of the relevant third-party social network.
The Data we collect, the data you provide
We collect the following information, with your consent for a specified purpose. This data includes
Personal Contact information: We might collect your name, email, mobile number, phone number, street, city, state, pin-code, country, etc.
Demographic Information: This includes date of birth, age, gender, favorite products, hobbies, interests, and household or lifestyle preferences. We might collect this as a part of a survey also.
Payment and billing information: We might collect your billing name, billing address and payment method when make a purchase. We NEVER use your credit card number or credit card expiry date or other details pertaining to your credit card on our website. Credit card information will be obtained and processed by our online payment partner CC Avenue.
Information you post: We collect information you post in a public space on our website or on a third-party social media site belonging to restly.in. This also includes consumer-generated content, including any content (e.g. photos, videos and personal stories) that you create and then share with Restly (and perhaps others) by uploading it to a Restly Site
Account login information: This includes any information that is required for you to establish a user account with Restly (e.g. login ID/email, user name, password and security question/answer);
Consumer feedback: This includes information that you share with Restly about your experience in using our products and services (e.g. your comments and suggestions, testimonials and other feedback related to Restly products);
Other information: If you use our website, we may collect information about your IP address and the browser you’re using. We might look at what site you came from, duration of time spent on our website, pages accessed or what site you visit when you leave us. We might also collect the type of mobile device you are using, or the version of the operating system your computer or device is running.
Sharing of Data: Use of your personal information
We use information to contact you: We might use the information you provide to contact you for confirmation of a purchase on our website or for other promotional purposes.
We use information to respond to your requests or questions. We might use your information to confirm your registration for an event or contest.
We use information to improve our products and services. We might use your information to customize your experience with us. This could include displaying content based upon your preferences.
We use information to look at site trends and customer interests. We may use your information to make our website and products better. We may combine information we get from you with information about you we get from third parties.
We use information for security purposes. We may use information to protect our company, our customers, or our websites.
We use information for marketing purposes. We might send you information about special promotions or offers. We might also tell you about new features or products. These might be our own offers or products, or third-party offers or products we think you might find interesting.
We use information to send you transactional communications. We might send you emails or SMS about your account or a purchase.
We use information as otherwise permitted by law.
We use cookies and other tracking technology which collect certain kinds of information when you interact with the Restly website
Sharing of information with affiliates, third-parties
We may provide your personal data to its affiliates or related companies for legitimate business purposes.
We will share information with third parties who perform services on our behalf. We share information with vendors who help us manage our online registration process or payment processors or transactional message processors. Some vendors may be located outside of India.
We will share information with the event organizers. We share your information with event organizers and other parties responsible for fulfilling the purchase obligation. The event organizers and other parties may use the information we give them as described in their privacy policies.
We will share information with our business partners. This includes a third party who provide or sponsor an event, or who operates a venue where we hold events. Our partners use the information we give them as described in their privacy policies.
We may share information if we think we have to in order to comply with the law or to protect ourselves. We will share information to respond to a court order or subpoena. We may also share it if a government agency or investigatory body requests. Or, we might also share information when we are investigating potential fraud.
We may share information with any successor to all or part of our business. For example, if part of our business is sold, we may give our customer list as part of that transaction.
We may share your information for reasons not described in this policy. We will tell you before we do this.
Data Security
We ensure that your personal data is secure. For that, we have taken a number of measures, such as:
Secure operating environments: We store your data in secure operating environments, which are only accessible to our employees, agents and contractors on a need-to-know basis. Restly also follows generally accepted industry standards in this respect.
Encryption for payment information: We use industry-standard encryption to provide protection for sensitive financial information, such as credit card information sent over the Internet.
Prior authentication for account access: We require our registered consumers to verify their identity (e.g. login ID and password) before they can access or make changes to their account. This is aimed to prevent unauthorized accesses.
Please note that these protections do not apply to personal data you choose to share in public areas such as on community websites.
Data Retention
We only retain your personal data for as long as it is necessary for the stated purpose, taking into account also our need to answer queries or resolve problems, provide improved and new services, and comply with legal requirements under applicable laws. This means that we may retain your personal data for a reasonable period after your last interaction with us. When the personal data that we collect is no longer required in this way, we destroy or delete it in a secure manner.
SMS and Email Alerts:
If you opt-in to receiving SMS, your mobile service provider’s policy for receiving SMS will apply, which may be at a fee.
Email Opt-Out
You can opt out of receiving our marketing emails. To stop receiving our promotional emails, please email unsubscriber@restly.in. It may take about ten days to process your request. Even if you opt out of getting marketing messages, we will still be sending you transactional messages through email and SMS about your purchases.
Third party sites
If you click on one of the links to third party websites, you may be taken to websites we do not control. This policy does not apply to the privacy practices of those websites. Read the privacy policy of other websites carefully. We are not responsible for these third-party sites.
Contact Us:
Restly Lifestyles Private Limited has all the rights and control for the personal data it processes in the framework of this Privacy Notice. If you have any questions or comments regarding this Privacy Notice or Restly’s personal data collection practices, please contact us through the means below.
Phone +91 80 29911297
Email: info@restly.in
Restly Lifestyles Private Limited
31-A Veerasandra Industrial Area,
Phase 2, Electronic City,
Bengaluru, Karnataka – 560100
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